Dos and Don’ts of Email Etiquette 2022: How to Look More Professional in Email



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The average employee spends hours every day going through email. However, even though email is sent daily and is one of the most common routines these days, many professionals still don’t know how to use email appropriately.

In fact, due to the massive volume of messages you read and write every day, you may be prone to making embarrassing mistakes, which can have serious consequences.

Below are the dos and don’ts of email etiquette.

Have a short and clear subject line

Most people have to compete with the hundreds of emails that clutter their inbox daily. Thus, the clearer the subject line, the more likely the message is to be read.

According to Business Insider, many people decide which email to read first based on the subject line. If it sounds urgent and straight to the point, it will definitely be read first.

Also Read: 3 Free Tools That Can Help You Increase Your Brand Awareness

Don’t forget to put your signature

Every email you send should have a signature telling the recipient who you are and how they can contact you. You can set it to appear automatically at the end of every sent email.

According to International Data Corporation (IDC), workers spend 28% of their working week checking email. That’s why it’s best to add your signature so they automatically know where they can best reach you.

You should also include all of your contact information, such as email address, office address, and phone numbers, so the recipient doesn’t have to search for them themselves.

In 2022, TechTimes reported how HR created a hybrid messaging culture using email signatures.

If you want to create a signature easily, you can use the signature generator for your emails for free.

Add a professional greeting

Use “Hey”. is unprofessional, even if you know the recipient well. You can use “Hi” or “Hello” instead. To be more formal, you can use “Dear (insert name)”.

You can also use the recipient’s name in the greeting, but remember not to use their nickname. You should only use their full first name, as advised by Contractor.

Do not use humor in your email

Humor doesn’t translate well to email, especially in a professional setting. The other party may misinterpret what you think is funny or take it as sarcasm because there is no vocal tone or facial expressions.

It’s best to leave out humor in business communications when in doubt.

Proofread your message before sending it

Don’t be surprised if you’re judged on how you compose an email. For example, if your email contains a lot of misspelled words and grammatical errors, you may be seen as careless, sloppy, or even uneducated.

Be sure to check your grammar, spelling, and message before hitting send.

Don’t assume the recipient immediately knows the subject

Create your post as a standalone note, even if it replies to a thread. This means that you should not answer with simple sentences.

Always include the subject of any references to previous emails, conversations, or searches. It can be long and frustrating to go back to the thread just to get the context.

Your recipient may receive many emails each day and probably won’t remember the events leading up to your email. So it’s best to always include the context.

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This article belongs to Tech Times

Written by Sophie Webster

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